Jump to content


Photo

Problems resaving PSD in CS3


  • Please log in to reply
9 replies to this topic

#1 spiral

spiral

    Fireworks Ninja

  • Members
  • PipPipPipPipPip
  • 136 posts
  • Location:sweden
  • Interests:design, css, icon design

Posted 14 October 2009 - 12:07 AM

It's happened to me many times now. I open a PSD without problems, edit,save as FW png. Then when I try to reopen the file, I get the error:

"Could not open the file. An internal error ocurred."

And there is no way of reopening the png. It's happened with several different psd files, many times now.

Has anyone else run into this? any clues as to what it might de?

#2 jchap

jchap

    Fireworker

  • Members
  • PipPipPip
  • 34 posts
  • Location:Japan

Posted 14 October 2009 - 07:14 AM

Hello Spiral,

On this end, I've tried opening several PSDs, resaving to Fireworks PNG, and
then reopening the Fireworks PNG.
I've also tried editing one of the PSDs in Fireworks before resaving.
No troubles with any of them, sorry (?) to say.
I'm reopening the Fireworks PNG files from within FW using the Open command,
not from outside of FW.
This was on FW8 for Windows, on Win XP-Pro, 1.5GB RAM.
I saved the Fireworks PNG to the desktop in each case using the Save As
command before reopening them in FW.

What OS platform and Fireworks version are you running? (You mentioned
CS3 - Mac or Windows?)
Are there any commonalities you notice in the files themselves,
such as layer effects, text boxes or the lack of,
vector vs. bitmapped layers, the version of Photoshop or other
software originally used to create the PSDs, and so on?
Have you updated Fireworks CS3 to the latest build?
How about the location of the files you are opening and saving -
are they on your hard drive, or are they on removable storage?
Does this occur when you try and open the Fireworks PNG directly
from Explorer/Finder, or just when you're opening from within FW?

Hopefully with more information, we can begin to isolate your
problem...

Jeff

#3 spiral

spiral

    Fireworks Ninja

  • Members
  • PipPipPipPipPip
  • 136 posts
  • Location:sweden
  • Interests:design, css, icon design

Posted 15 October 2009 - 12:30 AM

Hi jchap, thank ypu for such a detailed response!

A few more details:
I'm using Fireworks CS3 (9.0.1.1213- that should be the latest I think) on windows XP pro.
All my files (both the PSDs and the pngs ) are in my local harddrive.
I've tried to both open through the file dialog and drag the file into fireworks, it makes no difference.
I'm not too sure about the origins of the psd files, as invariably I get them from other designers. I have tried opening them in PS (CS4), and resavin, making sure "maximize compatibility" is set, and it makes no difference either.

I do believe it might have to do with PS effects, because the following happened too:
I copied and pasted several elements from the PSD into a new fireworks file. I saved, and could not reopen. But i I flattened each of the elements before saving, then there was no problem reopening the file.

I am attaching a test psd file, and the resulting unopenable png

thanks for the help!

Attached Images

  • test.png

Attached Files

  • Attached File  test.psd   363.67K   226 downloads


#4 jchap

jchap

    Fireworker

  • Members
  • PipPipPip
  • 34 posts
  • Location:Japan

Posted 15 October 2009 - 06:32 AM

I do believe it might have to do with PS effects, because the following happened too:
I copied and pasted several elements from the PSD into a new fireworks file. I saved, and could not reopen. But i I flattened each of the elements before saving, then there was no problem reopening the file.


There definitely seems to be something strange happening there with the layers
to which Photoshop Live Effects are applied. The funny thing is, only
gradient overlay effects have been applied to those layers.
I can't see why this would be a problem when exporting to FW PNG, but it is.

I came up with the exact same results when testing your file in FW CS3 for Mac.
The application crashed when I tried to open the resulting Fireworks PNG file.

However, when I flatten each layers containing PS Live Effects,
the file seems to open without problems. So we can deduce that there is some
problem with using Photoshop Live Effects and making the transition from
PSD to FW PNG.

ps-live-effect-issue.png

The folder icons could just as easily be done using simple vector shapes
and vector gradients in FW - no need to use PS live effects for those anyway.
But maybe the simplest thing for now is just to flatten the layers with
PS Live effects - that seems to work ;-)

Jeff

#5 spiral

spiral

    Fireworks Ninja

  • Members
  • PipPipPipPipPip
  • 136 posts
  • Location:sweden
  • Interests:design, css, icon design

Posted 16 October 2009 - 12:44 AM

Thanks for confirming the bug, jeff!
I agree, there's much easier ways of doing those things in fw, but these are files i get, done by someone else that has not yet seen the light of fireworks ;).
And they're often complex designs with loads of layers, so it'll be a drag to flatten the necessary ones, but at least now I know what the problem is and how I can solve it.

Can anyone with CS4 please test if the same happens?

#6 jchap

jchap

    Fireworker

  • Members
  • PipPipPip
  • 34 posts
  • Location:Japan

Posted 16 October 2009 - 04:26 AM

Can anyone with CS4 please test if the same happens?


I've tested the file on FW CS4 for Mac.
CS4 offers quite a few more options for PSD import and export,
and does not exhibit the same problems as CS3 (although there
seem to be some layout problems when the PSD file is
exported to FW PNG that I couldn't work out).

Here is a screenshot of the options available in CS4 for
handling PSD files. These options aren't available in CS3.

fw-ps-import-settings.png

Overall, it seems like you might have a lot better time handling PSDs
with CS4 than with CS3. (Almost makes me want to make the switch...)

Jeff

#7 spiral

spiral

    Fireworks Ninja

  • Members
  • PipPipPipPipPip
  • 136 posts
  • Location:sweden
  • Interests:design, css, icon design

Posted 19 October 2009 - 02:19 AM

Hm, yea, makes me want to switch too, but at this point, I think it makes more sense to wait for CS5.
Thank you so much for taking the time to help me out, Jeff. Now that I understand the problem better, I can find workarounds until I upgrade :)

#8 jchap

jchap

    Fireworker

  • Members
  • PipPipPip
  • 34 posts
  • Location:Japan

Posted 19 October 2009 - 04:26 AM

Hm, yea, makes me want to switch too, but at this point, I think it makes more sense to wait for CS5.


Normally I would really be able to sympathize with what you're saying about upgrades.
I myself was quite hesitant to upgrade to CS4, considering that it was just released
about four or five months after I'd purchased CS3. The last thing I wanted to do was
to sink another USD$2000 or the likes into a new version.

Lately, however, I realized that there can be advantages to purchasing software several
months after release. Usually after the six-month mark is passed, quite a few bugs
and problems are ironed out through intense user scrutiny, and the product is much more
stable and mature. CS4 has actually been out for just over a year now, and
CS3 was released in early 2007, just about a year-and-a-half prior.

The problem with Adobe is that they stop the product update cycle for the previous
version, soon after the latest version is released. What this means to us is that
we have to purchase the upgrade version of the newest product to stay current with the
latest bug fixes. (For instance, Adobe only released two updates for
Illustrator CS3, and they have stated that they are not going to spend time
and resources trying to iron out the rough spots and the compatibility issues
with Snow Leopard.)
But it also means that there may be quality issues and bugs with the functionality
in the latest versions that we have to live with.

As far as PSD functionality goes, we've definitely seen that CS4 offers better
functionality than FW CS3. It will be interesting to see if the functionality is
improved in CS5. But we'll have to wait until next March or so to find out, I imagine.

Jeff

#9 AlexKRE

AlexKRE

    Fireworks Sparkle

  • Members
  • Pip
  • 1 posts

Posted 13 September 2011 - 01:10 PM

It's happened to me many times now. I open a PSD without problems, edit,save as FW png. Then when I try to reopen the file, I get the error:

"Could not open the file. An internal error ocurred."

And there is no way of reopening the png. It's happened with several different psd files, many times now.

Has anyone else run into this? any clues as to what it might de?

For resolving out troubles with photoshop files you can use current application. recovery photoshop has many various capabilities for resolving out given problem for short time. The software can show the results of working with psd files.

#10 raja

raja

    FireMonkey

  • Members
  • PipPipPipPipPipPipPipPipPipPip
  • 1,228 posts

Posted 13 September 2011 - 07:59 PM

I wish we have similar one for the corrupted PNGS as well Lol!!